Recruitment is underway for job seekers with disabilities to join the ICBC team in a number of administrative customer service roles.
Claims Support Assistants
CSAs provides general administrative supportto Claims Departments. Applicants must be comfortable with face-to-face customer service, as these positions provide reception relief at ICBC Service Centres. This starts as 6 months full-time temporary positions. Click here to view the full JD. Coquitlam location and other locations coming on next week.
Autoplan Processing Support Services Representative
A temporary (6-month) full-time Autoplan Processing Support Services Rep at the North Vancouver head office. Employees in this role perform a variety of functions for the department including processing requests for vehicle information, financial transactions and reviewing/updating a variety of database systems on behalf of the Call Center departments. This includes clerical support and cash/credit card reconciliations.
Key Requirements for Both Positions:
- Strong customer service and administrative skills
- Ability to multi-task and prioritize while maintaining high attention to details
- Min. typing speed 40 wpm, with 90% accuracy and data entry speed of 5000 net key strokes per hour with a 95% accuracy
- To practice typing speed and accuracy click to take this test in advance
Qualified candidates with disabilities/diverse abilities are welcome to apply for positions via the BC WiN application process by January 27, 2021.